Terms of Service

Last updated: August 18, 2026

These Terms of Service ("Terms") govern your use of the Ypsómetro AI platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you confirm that:

  • You have read, understood, and agree to be bound by these Terms
  • You have the authority to enter into this agreement
  • You are at least 18 years old and have the capacity to enter contracts
  • Your use complies with all applicable laws and regulations

2. Description of Services

  • Email campaign performance analysis and optimization recommendations
  • AI-driven audience segmentation and targeting insights
  • Integration with email marketing platforms, including Klaviyo
  • Automated A/B testing and performance optimization
  • Revenue attribution and analytics
  • Content generation, design and optimization

Our services are designed for business use and require integration with your existing email marketing platforms.

3. User Accounts and Eligibility

  • You must provide accurate, complete and current information when creating an account
  • You are responsible for maintaining the confidentiality of your credentials
  • You must notify us immediately of any unauthorized use of your account
  • One account per business entity unless otherwise agreed in writing
  • Your business must comply with email marketing regulations (CAN-SPAM, GDPR, etc.)

4. Acceptable Use Policy

Permitted uses

  • Analyze and optimize your legitimate email marketing campaigns
  • Generate insights from your own customer data
  • Access AI-powered recommendations for your business
  • Integrate with supported third-party platforms you are authorized to access

Prohibited uses

  • Send spam, unsolicited emails, or violate anti-spam regulations
  • Use our platform for phishing, fraud, or deceptive practices
  • Reverse engineer, decompile, or extract our AI systems
  • Share credentials or allow unauthorized access
  • Scrape, crawl, or systematically extract data from our platform
  • Violate applicable laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful content

5. Data and Privacy

  • You retain ownership of your customer data and email content
  • You grant us permission to process your data to provide our services
  • We use aggregated, anonymized data to improve our AI models
  • You are responsible for ensuring you have rights to share data with us

Our data processing practices are governed by our Privacy Policy and comply with GDPR and French data protection law.

6. Intellectual Property Rights

  • We retain all rights to our platform, AI systems, and proprietary technology
  • Our trademarks, logos, and brand elements remain our property
  • You receive a limited, non-exclusive license to use our services as intended
  • You retain ownership of content you upload or create using our services

7. Payment Terms and Billing

  • Services are provided on a subscription basis with various plan options
  • Pricing is available on our website and may be updated with notice
  • Payments are processed securely through our payment partners
  • All fees are exclusive of applicable taxes unless stated otherwise
  • Non-payment may result in service suspension

8. AI and Machine Learning

  • AI recommendations are suggestions based on data analysis and should be reviewed before implementation
  • Results may vary and are not guaranteed
  • AI-generated content should be reviewed for accuracy and brand compliance
  • You remain responsible for all marketing decisions and campaign content

9. Service Availability and Support

  • We aim for high availability but cannot guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible
  • We reserve the right to modify or discontinue features with notice
  • Support is provided via email and in-platform messaging

10. Limitation of Liability

  • Our services are provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid by you in the 12 months preceding the claim
  • We are not responsible for third-party platform outages or API limitations

11. Termination

You may terminate your account at any time by canceling your subscription. We may terminate or suspend your account if you violate these Terms, fail to pay applicable fees, or where required by law. On termination, access ceases and data is deleted according to our retention policy.

12. Governing Law and Disputes

These Terms are governed by French law. Any disputes will be subject to the exclusive jurisdiction of the courts of France. Before initiating legal proceedings, we encourage resolving disputes through direct communication with our support team.

13. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated at least 30 days before taking effect. Continued use after changes constitutes acceptance.

14. Contact Information

Company: Ypsómetro AI

Support: support@ypsometro.ai

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.